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1 – 10 of 503Yue Yin Soo, Yuet Yen Wong, Siew Chin Ong and Guat See Ooi
Educators play a vital role in supporting tertiary education students’ mental health, as they have frequent interactions with their students. However, information on the…
Abstract
Purpose
Educators play a vital role in supporting tertiary education students’ mental health, as they have frequent interactions with their students. However, information on the strategies and difficulties educators face in this area is scarce, particularly within the multi-ethnic Asian population. Therefore, this study aims to explore Malaysian educators’ roles and challenges in handling students with mental health issues.
Design/methodology/approach
Semi-structured interviews were conducted with a sample of 12 educators from tertiary education in Malaysia. All interviews were recorded, transcribed and analysed using thematic analysis.
Findings
Four themes were emerged: perceived factors contributing to mental health issues among students, educators’ strategies in supporting students’ mental health, difficulties in supporting students’ mental health and training to support students’ mental health.
Originality/value
To the best of the authors’ knowledge, this is the first study exploring the roles and challenges educators face in supporting tertiary education students’ mental health in Malaysia.
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Cheng-Yue Yin and Patrick Poon
This paper aims to examine the impact of other group members on the travel experiences of Chinese tourists participating in domestic package tours.
Abstract
Purpose
This paper aims to examine the impact of other group members on the travel experiences of Chinese tourists participating in domestic package tours.
Design/methodology/approach
Based on the critical incident technique, usable responses were obtained from 253 tourists regarding the influence of other group members on their travel experiences in the same group package tour (GPT).
Findings
The results show that the travel experiences of Chinese tourists on a domestic package tour are affected by three general factors, namely, appearance, behaviors, and language of other group members.
Research limitations/implications
This research mainly involves samples of young tourists. The findings may not be able to generalize to elderly tourists. Future studies may involve samples from various age cohorts.
Practical implications
The findings offer new insights and directions for GPT operators and tour guides to improve tourism management and tourist experiences.
Social implications
This study contributes to tourism literature about customer-to-customer interaction by identifying the major categories of other customers’ characteristics or behaviors that may positively or negatively influence a GPT tourist’s travel experience.
Originality/value
This study enriches the existing literature by investigating the attributes of other group members that may affect the travel experiences of a domestic GPT participant. Tourism firms can formulate better strategies and staff training to enhance tourists’ travel experiences.
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Patrick Poon, Gerald Albaum and Cheng-Yue Yin
The purpose of this paper is to examine the dimensions of interpersonal trust which would affect the buyer-salesperson relationship in a direct selling situation. It also…
Abstract
Purpose
The purpose of this paper is to examine the dimensions of interpersonal trust which would affect the buyer-salesperson relationship in a direct selling situation. It also investigates consumers’ perceived risk and advantages of direct selling.
Design/methodology/approach
A questionnaire survey of consumers (and also non-consumers) of direct selling companies in Hong Kong was performed by means of mall-intercept interview. The major measurements were perceived risk, perceived advantages, trust dimensions, and repurchase intention.
Findings
The results show that there are six dimensions of interpersonal trust in the buyer-seller relationship in direct selling, but only one dimension (i.e. honesty) has a significant relationship with repurchase intention. The ability to shop at home is found to have the highest advantage rating of direct selling. In addition, direct selling is perceived to have a lower level of risk than unsolicited telephone call such as telemarketing.
Originality/value
This is the first study to investigate the effects of different dimensions of interpersonal trust on consumer buying behavior under a direct selling situation in Asia. The study also serves as a foundation for studying the applicability and usefulness of all trust measures in other western or non-western cultures/nations.
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Cheng-Yue Yin, Nan Bi, Patrick Poon and Yang Sun
The purpose of this paper is to examine the interaction effect of endorser ethnicity (local Chinese vs Western) and portrayal (smart vs sexy) on Chinese women’s attitudes toward…
Abstract
Purpose
The purpose of this paper is to examine the interaction effect of endorser ethnicity (local Chinese vs Western) and portrayal (smart vs sexy) on Chinese women’s attitudes toward luxury advertisements and brands, as well as any moderating effect appearance self-esteem has on the above-mentioned interaction.
Design/methodology/approach
Two online experiments were conducted. Study 1 was a 2×2 factorial design (with 280 participants), while Study 2 was a 2×2 ×2 factorial design (with 320 participants). Data were analyzed using a multivariate analysis of variance (MANOVA) test and simple effect analysis.
Findings
Results demonstrated that Chinese female consumers are more likely to have a positive attitude toward advertisements for luxury goods and brands when a local Chinese (vs Western) endorser is used and portrayed as smart (vs sexy), particularly if consumers have low appearance self-esteem.
Research limitations/implications
The research focused only on female consumers and only one product type was used for the experiments. The use of controls for potential confounding effects was insufficient in this study design.
Practical implications
To maximize profits, marketers should choose the most appropriate combination of endorser ethnicity and portrayal in the Chinese luxury goods market. Accordingly, if adopting a localization strategy and using a Chinese female endorser, the endorser should be portrayed as smart rather than sexy. In contrast, if a luxury brand adopts an internationalization strategy and uses the same Western female endorser as in other countries, it is more effective to portray her as sexy rather than smart. Furthermore, advertisers should pay particular attention to Chinese female consumers who have low appearance self-esteem when advertising their product and/or brand.
Originality/value
Compared with past studies concerned with consumers’ perceptions of endorser image in advertisements through a focus on endorser ethnicity, this study linked endorser portrayal with his/her ethnicity and discussed the interaction effects between these two factors on consumers’ attitudes toward the advertisement and the brand portrayed in the advertisement. The findings herein contribute new insights to the body of work on luxury marketing and endorser advertising.
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Huacen (Brin) Xu, Heying Jenny Zhan, Claire Elizabeth-Ellen James, Lauren Denise Fannin and Yue Yin
This paper aims to examine gender differences in credit access and credit default.
Abstract
Purpose
This paper aims to examine gender differences in credit access and credit default.
Design/methodology/approach
Using panel data drawn from 917 valid credit borrowers covering the period 2012 to 2015 drawn from among 6,849 study subjects and a national household financial survey (n = 29,500) conducted in China, this study focuses on gender differences in small and micro entrepreneurs’ financial behavior, specifically with respect to credit access and credit default.
Findings
The study revealed the following: Women expressed having more barriers to obtaining a business loan than men; gender had a significant effect on women’ credit default; and women were less likely to default a loan than male loan borrowers did. An exploration of the reasons for credit access and default found that female loan applicants were more likely to display a lack of knowledge and confidence in loan application.
Originality/value
The study contributes to literature by using the Marxian concept of reification in explaining women and their financial behaviors in China.
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Zhentao Li, Xiaoli Yin, Jixiang Yue, Fuyu Liu, Muming Hao and Baojie Ren
The purpose of this paper is to study the effects of operating conditions including process coefficient, lubricant viscosity and cavitation pressure on the cavitation of spiral…
Abstract
Purpose
The purpose of this paper is to study the effects of operating conditions including process coefficient, lubricant viscosity and cavitation pressure on the cavitation of spiral groove liquid-film seal (SG-LFS).
Design/methodology/approach
A mathematical model of SG-LFS is established based on the JFO boundary and a relative density is introduced. The universal governing equation after a coordinate transformation is discretized by the FVM method and solved by the Gauss-Seidel relaxation scheme.
Findings
The results indicate that the two-dimensional size of cavitation and cavitation degree are affected significantly by the process coefficient and lubricant viscosity but the effect of cavitation pressure can be ignored.
Originality/value
The effect mechanisms of operating conditions on the cavitation of SG-LFS are studied by the JFO boundary and cavitation degree characterized by a relative density. The results presented are helpful to perfect and deeply understand the cavitation mechanism of liquid-film seal.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-03-2020-0083/
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The purpose of this paper is to discuss nationalistic education in Hong Kong from a cultural perspective. It highlights the challenges faced by the Hong Kong Government and the…
Abstract
Purpose
The purpose of this paper is to discuss nationalistic education in Hong Kong from a cultural perspective. It highlights the challenges faced by the Hong Kong Government and the growing antagonism and mistrust between the young generation and the government. The paper reviews the cultural policies adopted by the Western Zhou, Han and Tang dynasties in ancient China.
Design/methodology/approach
This paper adopts a historical approach by reviewing the policies in music and culture in the Chinese history and argues for the adoption of a soft approach to nationalistic education in Hong Kong.
Findings
Results show that being inclusive toward diverse cultures, trusting and valuing people’s voices and accepting differences of opinion are effective policies that were adopted by the respective dynasties. The results shed light on the possibility of nurturing nationalism through education in music and culture.
Research limitations/implications
The historical examples mentioned in this paper are only selected periods of the Chinese history. Thus, the survey could not be taken as a comprehensive review.
Practical implications
This paper reviews the policies concerning music and culture in ancient China and argues for transferring the soft approach of predecessors toward these subjects as part of the nationalistic education of Hong Kong.
Social implications
The results shown should be considered seriously by the Hong Kong Government as an effective substitute policy for the past stringent approach of implementing national education in Hong Kong. Nationalistic education focusing on music and culture is a common root for all Chinese and should be used in future to build up trust and common values between China and Hong Kong.
Originality/value
The originality of this research lies in its dealing with nationalism and national education, recommending a soft approach to education viewed through the prisms of music and culture.
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Ilan Alon, Romie F. Littrell and Allan K.K. Chan
This article reviews and discusses issues in the translation of international brand names to Chinese, and provides a framework for international brand managers who want to expand…
Abstract
This article reviews and discusses issues in the translation of international brand names to Chinese, and provides a framework for international brand managers who want to expand into China. Linguistic differences between Chinese and English are wide and deep, making translation of brand names difficult. Cultural context, pronunciation, written vs. oral language, and the meaning of characters are just a few examples of such difficulties. We discuss four global product‐naming strategic alternatives available to country/brand managers, along with their usage. The four approaches include (1) dual extension, (2) brand meaning extension, (3) brand feeling extension, and (4) dual adaptation. We also provide examples of brands utilizing the different approaches.
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Qais K. Jahanger, David Trejo and Joseph Louis
The health of an economy is heavily dependent on the productivity of the economy's major industries including construction. While most macro-measures of productivity in the USA…
Abstract
Purpose
The health of an economy is heavily dependent on the productivity of the economy's major industries including construction. While most macro-measures of productivity in the USA construction industry indicate a decline, corresponding studies at the individual task level indicate an increase in productivity. Therefore, this paper aims to identify areas where productivity challenges exist and thus provide recommendations for improvement in the construction industry.
Design/methodology/approach
A model that relates the way construction projects are executed with the sources of data that inform productivity analyses is developed and presented. This effort/value-flow model informs the data analysis that is performed to determine productivity trends for management and field labor. Further analysis for field labor productivity using field data and management productivity was separately conducted. Management productivity was particularly difficult to gauge, resulting in the use of surrogate measures.
Findings
It was observed that while both field labor and management productivities at the industry level have been decreasing, the decrease in management productivity was five times that of field labor productivity. A similar trend was observed for management productivity at the project level.
Originality/value
The primary contribution of this paper to the body of knowledge and industry is the introduction of a holistic analysis of USA construction productivity. Recommendations to improve management productivity include the use of technology, especially project management software.
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Zhen-Tao Li, Yangli Zhou, Xiaoli Yin, Muming Hao, Dechao Meng and Baojie Ren
The purpose of this paper is to investigate the effects of surface topography, including surface roughness, waviness and taper, on the cavitation of liquid film lubricated…
Abstract
Purpose
The purpose of this paper is to investigate the effects of surface topography, including surface roughness, waviness and taper, on the cavitation of liquid film lubricated mechanical seals (LFL-MS).
Design/methodology/approach
A universal governing equation considering cavitation is established, and an equivalent relative density is defined to characterize the cavitation degree. The equation is discretized by the finite volume method and solved by the Gauss–Seidel relaxation scheme.
Findings
Results indicate that both radial length and a circumferential width of the cavitation zone and cavitation degree are affected significantly by the waviness amplitude and taper, but the effect of surface roughness is limited.
Originality/value
Effect mechanism of surface topography on the cavitation of LFL-MS is investigated and cavitation degree is reflected by an equivalent relative density. The results further help to comprehensively explore the cavitation mechanism.
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